DELIVERY DETAILS

Where We Deliver

We can deliver to any address in the United Kingdom excluding the Channel Islands. For customers living in the Isle of Man, the Isles of Scilly and some of the Scottish Islands we recommend that customer’s choose a private courier on the mainland to which we can deliver, who can then ship to them directly. Customers are responsible for bearing the cost of private courier arrangements.

Delivery Charges

We make every effort to keep our delivery charges as low as possible. Our charge depends on the type of product ordered. You only pay one delivery charge, irrespective of the number of products ordered. If you order two or more products which fall into different categories, the higher charge applies. The delivery options for each item are shown next to the selected items in the shopping cart. You will always see delivery charges before submitting your order.

Delivery Times

Delivery times are calculated in working days - i.e. Monday to Friday inclusive (but excluding Bank Holidays). If you order after 12.00pm, please calculate your delivery time as if your order had been placed the following working day.
We aim to deliver your purchase within 3-4 working days unless specified otherwise.

Standard Postal and Courier Deliveries are Monday to Friday (excluding Bank Holidays), usually from 9am to 5pm and we aim to get your purchase to you within 3-4 working days unless otherwise specified. For extended bank holiday periods like Christmas and Easter please allow 5-7 working days.

If we are sending your product by courier, our third e-mail to you will contain a link to the courier's website, along with a parcel number. This allows you to track your order right to your doorstep. Standard courier deliveries are usually made between 9am and 5pm. All deliveries must be signed for. If you are out when the courier arrives, the courier will leave a card with a contact number for you to call.

Once you have received your delivery, please inspect immediately and contact us within 48 hours if you have any concerns.